LaughingStockDesign.com offers a 30-day money back guarantee on all products except custom greetings due to their personal nature, rain or shine event tickets (no refunds), and vinyl wall art, since the color and size are custom printed for each individual order. If you would like to return or exchange an item, please contact us, and we'll work it out. Our staff will do everything possible to make sure you end up with a product that you'll be excited to wear or share. Depending on the situation, you will usually pay the shipping on your end and we'll pay it on our end. Shipping charges are not refundable.